Terms of delivery of goods

The delivery of the ordered goods is carried out by the following means:

by a third party courier service

Delivery is made to the user's address in the territory of the Republic of Bulgaria, unless otherwise stated on the website.

The delivery costs shall be borne by the User except in the case of delivery of goods valued at more than 99.99 BGN, in which case the delivery costs shall be borne by the Merchant.

Before sending the ordered goods, the Trader has the right to contact the User at the telephone number indicated by him in order to clarify the details of the order and/or delivery.

The Merchant shall not be liable for non-fulfillment of an order in cases where the User has provided false, incomplete and/or inaccurate personal data, including where the User has provided an incomplete, inaccurate or fictitious address or telephone number.

Delivery shall be made within the terms described under each delivery option in the order interface module. In extraordinary circumstances, the Merchant reserves the right to extend the delivery period, informing the User thereof in a timely manner.

The trader processes orders within 5 working days of the order being placed. Delivery shall normally be made within the usual time limit in practice in accordance with the chosen delivery method.

Ordered goods are delivered against signature, with larger items delivered to the entrance of the building when using a courier service.

The consumer is obliged to inspect the goods at the time of delivery and to notify immediately if any discrepancies, shortages or damage are found. If the User fails to do so, the delivery shall be deemed to have been accepted without objection.

When making international deliveries, the rules for delivery and receipt of parcels of the relevant national postal service as well as the relevant national legislation of the country where the recipient of the goods is located shall apply.

All import charges upon importation of the goods shall be borne by the User. The User may not claim a refund if he has refused to pay the import charges or to receive the shipment.

The Merchant reserves the right to change the available shipping and payment methods and/or the terms thereof at any time by posting the available shipping and payment methods on the Website without other notice.